Livescore Bangladesh Privacy Policy – Your Data, Our Responsibility

1 Introduction & Scope

Livescore Bangladesh ("Livescore", "we") takes your privacy seriously. This Privacy Policy describes what information we collect when you use our website livescore-bangla.com, why we collect it, and how we manage it.

This privacy policy applies to all Livescore services—including website browsing, account registration, betting, payments, and any other form of interaction. By using our platform, you are considered to have consented to this policy.

We are always committed to maintaining the highest standards of data protection and to being fully transparent about how we handle your information.

2 What Data We Collect

Livescore collects two types of information: what you provide directly, and what is gathered automatically while you use the platform.

Information you provide directly:

• Name, email address, phone number, and date of birth (collected at registration)
• National ID or passport number (for KYC verification)
• Payment details such as mobile banking numbers
• Messages and complaints submitted to support

Automatically collected information:

• IP address and device type
• Browser type and operating system
• Pages visited and click patterns on the website
• Login Time & Session Information
• Betting history and transaction records

3 Purpose of Data Collection

We use your information for the following purposes:

• Account Management: For registration, login, and account verification.
• Service Delivery: For betting, payment processing, and winnings transfers.
• Security assurance: To prevent fraud, money laundering, and account misuse.
• Customer Support: To resolve issues and provide support.
• Legal Compliance: To meet the requirements of applicable laws and regulatory authorities.
• Service Improvement: To analyze user experience and improve the platform.
• Contact: To send you important updates, promotions, and notifications (with your consent).

We never use your information for any purpose beyond what is stated above.

4 Data Sharing Policy

Livescore does not sell or rent your personal information. However, data may be shared in the following limited circumstances:

• Payment processors: Relevant information is shared with Mobile Pay, Nagad, or Rocket to process your transactions.
• Legal Authorities: Data may be disclosed to government authorities in response to a court order or legal obligation.
• Fraud Prevention: Limited information may be shared with security service providers to help prevent criminal activity.
• Technology services: Under contractual agreement with hosting and analytics service providers.

All third-party partners are contractually bound to comply with our privacy standards and may not use your data for any other purpose.

5 Data Retention Period

How long we retain your data depends on the type of information and the purpose for which it was collected:

• All account data is retained for as long as your account remains active.
• Even after account closure, transaction records may be retained for up to 5 years as required by law.
• KYC documents are retained for a specified period in accordance with legal requirements.
• Customer service communications are retained for up to 2 years.
• Once the retention period expires, data is securely deleted.

You may request early deletion of your data, though some information may need to be retained due to legal obligations.

6 Cookie Policy

Livescore uses several types of cookies on its website. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for login sessions and core site functionality. Cannot be disabled.
• Performance Cookies: Used to monitor site speed and performance.
• Analytics cookies: Helps analyze user behavior to improve the site.
• Preference cookies: Used to remember your language and display preferences.

You can disable non-essential cookies at any time through your browser settings. Note that some features may become limited as a result.

7 Security Measures

To protect your data, Livescore maintains multiple layers of security:

• TLS 1.3 / SSL encryption is applied to all data transmissions.
• Stored data is protected with AES-256 encryption.
• Two-factor authentication (2FA) available.
• Regular security audits and penetration testing.
• Automatic alerts for suspicious login attempts.
• Server access is restricted and controlled.

That said, no online platform can guarantee 100% security. We encourage you to do your part — use a strong password and never share your login credentials with anyone.

8 Your Data Rights

As a Livescore user, you have the following rights over your personal data:

To exercise this right, please email us at support@livescore-bangla.com.

9 Minor Protection

Livescore strictly prohibits registration and use by anyone under the age of 18. We do not knowingly collect or store any data from minors.

• Your date of birth is verified at the time of registration.
• Proof of age may be requested in cases of doubt.
• Any account identified as belonging to a minor will be closed immediately.

If you become aware that a minor is using Livescore, please let us know immediately.

10 Privacy Policy Updates

Livescore reserves the right to update this privacy policy as needed. In the event of changes:

• The "Last Updated" date at the top of the page will be revised accordingly.
• You will be notified of any significant changes via your registered email or SMS.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.

Check this page regularly to stay up to date with our latest policy.

11 Contact Us

If you have any questions, concerns, or requests regarding our privacy policy, please get in touch with us:

• Email: support@livescore-bangla.com
• Response time: Typically within 24 to 48 hours
• Language: Support is available in both Bengali and English

To submit a data-related request, send us an email with the subject line "Privacy Request" and we will respond as promptly as possible.